Thank you for shopping at SuperInner. We hope you are happy with your purchase. However, if you are not entirely satisfied with your purchase, we’re here to help.
We offer refunds on eligible items within 30 days of the purchase date. To be eligible for a refund, your item must be unused, in the same condition that you received it, and in the original packaging. You must provide proof of purchase, such as your order number or receipt.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you have any questions on how to return your item to us, contact us.
We do not currently offer exchanges. If you would like to exchange an item for a different one, please return the original item for a refund and place a new order for the desired item.
Some items are not eligible for return or refund, including:
If you have any questions about our Refund and Returns Policy, please contact us.
By using our website, you agree to adhere to the terms of this Refund and Returns Policy.